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Navigation alternative route feature transformation

Case Study: From Reactive to Proactive Navigation

October 24, 2025 • Case Study

How research into a broken alternative route feature led to a proactive routing engine, a 4% gain in ETA prediction accuracy, and renewed user trust.

Case StudyNavigationUser ExperienceProduct Strategy
Doubling Feature Adoption by Solving for Discoverability

Case Study: Doubling Feature Adoption by Solving for Discoverability

October 22, 2025 • Case Study

How rethinking discoverability, not functionality, unlocked a 2x adoption rate and a measurable business impact.

Case StudyDiscoverabilityAdoptionBusiness Impact

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